FAQ

Are minors allowed to shows?
All our shows are all ages events however some of our events are more appropriate for teens aged 16 years old or older.

How do I booked at Murray Hill Theatre?
If you are a new artist to Murray Hill Theatre, it is preferred that you send an email inquiry for a SPECIFIC date.  Please do not call or send a message through Facebook regarding booking.  We receive numerous requests and it takes time to review each submission, we ask for your patience during this process. Please refer to our Booking Info page here on our website to review our booking policies.

If you have not received a response to your booking inquiry it may be that we do not have a spot or may not be interested.

When do shows start?
This depends on the show, style of entertainment, number of opening acts, and what else is happening at the Murray Hill Theatre that night. Check your tickets or our website for that night’s start time.

Where can I get tickets to Murray Hill Theatre shows?
Tickets can be purchased online at murrayhilltheatre.com, or in-person at our Box Office on show nights (open during concert hours ONLY). You may purchase tickets to any of our upcoming shows when our Box Office is open. Please refer to the Tickets page here on our website for more info.

Tickets can also be purchased at Blue Moon T-Shirts and Graphics located next door to Murray Hill Theatre at 930 Edgewood Ave s.  Monday through Friday 10am – 5pm and Saturdays 11am – 2pm.

When are you open?
Murray Hill Theatre is open on weekends and show nights only. Please check your tickets or our website for Door and Show times.

When is Box Office open?
Our Box Office open ONLY on show nights during concert hours, at the time of doors through the end of the concert. You may also purchase WILL CALL tickets to any of our shows at Blue Moon T-Shirts and Graphics located across the street from to Murray Hill Theatre at 925 Edgewood Ave S.  Monday through Friday 10am – 5pm and Saturdays 11am – 2pm.

I bought VIP Tickets for a show, when will I be notified how to use my VIP tickets?
All VIP ticket holders will be notified by email special instructions, usually the week of the event and no later than 72 hours prior.

Do you still host Swing Dancing?
Although once a very popular attraction here at Murray Hill Theatre we started to see a significant decline in attendance on Swing Dancing nights in 2009.  Because of the diminishing attendance numbers we had to reduce the frequency of which we put do Swing Dancing. We try to put on a Swing Dancing at least once a quarter, keep checking the schedule on our website to see if and when the next one is scheduled.

Do you have a lost and found?
Yes. Call or email for assistance finding your lost item. Please remember, we are not responsible for items lost or stolen at the Murray Hill Theatre. If it is valuable to you, it is probably safer at home or in your car.

Do you do private events?
Yes, we love hosting events of every kind. Please refer to our Private Events page here on our website, or contact booking@mhtrocks.com.

How can I volunteer at Murray Hill Theatre?
This is a regular need for every event we have. We try to find qualified volunteers 16 years old or older who can help out a minimum of once a month for approximately 4 hours. If interested go to the “How Can I Help” section of our website for more info on how to apply.

Do you have Intern positions available at Murray Hill Theatre?
Yes, we regularly have a summer intern but also have year round internship positions available for college students seeking credit for school. All internships are unpaid. If interested email the Executive Director at flip@mhtrocks.com.

How can I contact the Murray Hill Theatre?
We first suggest reviewing our Contact Us page to see if there is someplace specific you can direct your inquiry. You can always contact us by emailing info@mhtrocks.com or calling 904.388.3179.

Do you sell gift certificates?
Yes, yes we do. Gift certificates are available at the Box Office on show nights.

What time do doors open for a show?
Typically, it is a half hour before the start time of the show, at times an hour. We indicate on the ticket ‘Doors’ and ‘Show’ to eliminate uncertainty.

Are food and beverages available at the Murray Hill Theatre?
Yes. We have a limited menu in our auditorium concessions stand ranging from bottled drinks, candy, snacks to popcorn. We also have a cafe on the premises which offers classic concessions like hot dogs, nachos, milkshakes, coffee & espressos.

What is your capacity at Murray Hill Theatre?
We can fit 650-700 General Admission standing-room only or 350-450 seated (depending on seating configuration). There is always some seating that is available on a first come, first served basis. Otherwise, there is lots of standing room up by the stage.

Is there an ATM at the Murray Hill Theatre?
No. Box Office accepts Visa & Mastercard. There’s a $1.00 processing fee per ticket added to all credit transactions in the Box Office.

Can I take photos, video, or audio recordings of the show?
Murray Hill Theatre does not allow use of professional video or audio recording equipment without the expressed approval from the artist. No cameras with detachable lenses are allowed. Flash photography is never allowed, as it disrupts the experience of the artists and guests.

Is the Murray Hill Theatre handicapped accessible?
Yes we are. If you need special assistance please contact management well in advance at 904.388.3179 prior to the show.

Are all the artists & bands that play at Murray Hill Theatre Christian?
We normally reserve the Murray Hill Theatre stage for Christian artists but will entertain general market bands on a case-by-case basis provided their material and merchandise is generally positive and does NOT contain profanity, overt sexual references or innuendo, glamorize illicit activity such as drug use, and doesn’t directly contradict our core Christian beliefs. Profanity is NOT allowed or tolerated on the Murray Hill Theatre stage. All general market artists are carefully screened and are made aware of Murray Hill Theatre performance policies prior to their performance.